More on testimonials… does a picture really tell a thousand words? If so, the one at right should indicate how happy I am with my new Toyota Tundra (barely pictured). Salesperson Holly Matthews (pictured with me) and her supervisor Guy Graham went to great lengths to keep me as a satisfied Toyota customer recently when the vehicle I had previously purchased didn’t live up to expectations.

The main factor that brought me back was Holly and Guy’s professionalism and extraordinary customer service skills. When something doesn’t go right, make sure those in charge hear from you, but when something goes great, tell the world, too! I have written to every Toyota corporate address I can find to rave about Holly and Guy… you can find them here in Prescott at Tim’s Toyota, 928.445.7350.